Data Analyst

The Company

• Join a well-established public transport organisation based in Sydney CBD, 2000.
• Be part of a business that helps keep the city moving by delivering essential services to the community.
• ·Work in a collaborative, purpose-driven environment where data plays an important role in improving operations, customer experience, and service performance.
• Enjoy the opportunity to contribute to meaningful projects that have a visible impact on daily commuters across Sydney.
• Be surrounded by stakeholders who value insight-led decision-making and continuous improvement.

The Role

• Support the business by collecting, analysing, and interpreting data to deliver meaningful operational and commercial insights.
• Build and maintain regular reports, dashboards, and visualisations to track performance and identify trends.
• Work closely with internal stakeholders to understand reporting needs and translate business questions into clear analysis.
• Identify opportunities to improve data quality, reporting processes, and overall efficiency.
• Provide insights and recommendations that support planning, service delivery, and strategic decision-making.
• Assist with ad hoc analysis across areas such as customer trends, operational performance, and service outcomes.
• Help turn complex datasets into clear, practical information for a range of business audiences.
• Contribute to continuous improvement initiatives by using data to highlight risks, gaps, and opportunities.

About You

• You have previous experience in a Data Analyst or similar analytics-focused role.
• You are confident working with large datasets and turning data into actionable insights.
• You bring strong skills in reporting, analysis, and dashboard creation.
• You have experience using tools such as Excel, SQL, Power BI, Tableau, or similar platforms.
• You are naturally curious, detail-oriented, and comfortable investigating trends and anomalies.
• You can communicate technical findings clearly to non-technical stakeholders.
• You enjoy working collaboratively and building strong relationships across the business.
• You are organised, proactive, and able to manage competing priorities in a fast-paced environment.
• Experience in transport, infrastructure, services, or another operationally focused industry will be highly regarded.

Reference Number: 06800-0013421028.

This is a hybrid position.

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