Senior People Experience Partner

Join Gentrack – Recharge, Reshape, Renew

We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.0, an end-to-end product-to-profit solution.

Gentrack is currently hiring a Senior People Experience (PX) Business Partner to partner with senior leaders in our Asia Pacific (APAC) business to cover maternity leave for 12 months.  In this role, you’ll guide leaders through organisational growth and change, foster collaboration across Australia, New Zealand and Southeast Asia, and help create the conditions for high-performing teams.

You’ll work end-to-end across strategic planning and day-to-day delivery; from coaching leaders, shaping organisational design and driving change, to executing core people processes and providing trusted people advisory.  The Senior PX Business Partner reports to the APAC People Experience Director.

As part of a global business with hubs in Melbourne, Auckland, London and India, you’ll collaborate across time zones and contribute to both regional and global people initiatives. If you thrive in a dynamic environment, enjoy solving complex problems, and want to influence how teams scale and succeed across APAC, this role offers the opportunity to make a real impact.

About the Role:

• Coach senior leaders to build capability, navigate complexity and support team growth and scaling.


• Shape organisational design and lead change, delivering effective, sustainable solutions and mitigating risks.


• Develop and deliver people strategy, aligning client needs with regional and global priorities.


• Provide trusted people advisory, including ER case management and guidance on local employment legislation.


• Lead core people cycles and BAU, including performance, remuneration, engagement and workforce planning.


• Partner on commercial and financial insights to support cost optimisation and informed decision-making.


• Contribute to regional and global transformation projects to support organisational goals and your development.

What We’re Looking For 

• Significant experience in People Experience/Human Resources, ideally within high-growth technology industries. 

• Strong experience partnering with senior leaders to grow leadership capability and effectiveness, including exceptional coaching skills and the ability to build trust and influence at senior levels. 

• Proven experience in organisational design, change management, and strategic business partnering – experience delivering complex people changes, ideally in matrix environments. 

• Technical knowledge of local
  employment legislation
  and ability to
  advise leaders on people matters and changes and independently manage employee relations cases. 

• Experience working with client delivery teams highly
  advantageous.  

• Strong commercial acumen and the ability to align PX strategies with business financials. 

• A collaborative mindset and passion for fostering exceptional people experiences. 

• A data-driven approach to problem-solving, combining insights with practical solutions. 

• Excellent stakeholder engagement and communication skills, with the ability to adapt to diverse audiences. 
  

What we offer in return: 

• Personal growth – in leadership, commercial acumen and technical excellence  

• To be part of a global, winning high growth organization – with a career path to match 

• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos  

• A competitive reward package that truly awards our top talent  

• A chance to make a true impact on society and the planet 
  

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.  

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