Medical Receptionist For An Acupuncture And Pelvic Clinic In Australia - Part-Time

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Job Description - Medical Receptionist For An Acupuncture And Pelvic Clinic In Australia - Part-Time

Client Information

The Company provides acupuncture services to clients seeking alternative or holistic approaches to healthcare. They also have another clinic that focuses on Pelvic

Job Description

◦ Answering emails and phone calls 

◦ Will be working for our two brands: an acupuncture clinic and a pelvic floor clinic

◦ Using our CRM (Cliniko) to book appointments

◦ Using Zoho Mail and Zoho Chat to communicate with our team

◦ Two-factor authentication and security are paramount for patient data security

◦ Performing PA tasks for the directors as required

Must Haves

◦ Experience as a medical receptionist
◦ Provide excellent customer service
◦ Great phone manner
◦ Proficient in English with a good to close Australian accent
◦ Confidentiality agreement for patient data is of high importance
◦ Willing to learn about our products and geographical area to advise patients on treatment options and locations

Nice to Haves

· Experience with CRM system cliniko
· Any knowledge of acupuncture

Home Office Requirements

Please only apply for this role if you have the following home office requirements: · Perfectly working headset and webcam
· Stable internet connection of at least 5 Mbps to 15 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.

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