Medical Receptionist

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Job Description - Medical Receptionist

We are in need of a proactive Medical Receptionist to join our inspiring team at Orthopaedics Queensland in Birtinya, Sunshine Coast QLD.
Growing your career as a Part time Medical Receptionist is a remarkable opportunity to develop beneficial skills.
If you are strong in emotional intelligence, analysis and have the right initiative for the job, then apply for the position of Medical Receptionist at Orthopaedics Queensland today!

You would be joining our fun and experienced team. This position is a permanent part-time position, 4 - 5 days per week (flexibility essential including availability to cover sick leave and annual leave). You will be responsible for overseeing the appointment diary, smooth running of consulting clinics, patient management as well as preparing/processing payments. 

Responsibilities including but not limited to: 

  • General reception duties 
  • Clinical diary management 
  • Coordination and preparation of patient hospital admissions 
  • Clinic billing and daily banking reconciliation 
  • Answering a high number of incoming calls and providing exceptional customer service 
  • Accurate and confidential management of patient records 

The ideal candidate will demonstrate the following skills and attributes: 

  • A strong desire to work in an Orthopaedic Practice 
  • Knowledge of Genie software (highly regarded) 
  • Experience in private practice with sound knowledge of medical terminology 
  • Empathetic, kind-hearted, flexible & supportive patient-focused approach 
  • Ability to work well under pressure and prioritise tasks accordingly
  • Ability to adapt and adjust to changing work environments 
  • Knowledge of medical billing including Medicare, DVA, Third Party, Workers Compensation, Eclipse and Private Insurers (highly regarded) 
  • Must be able to work independently and as part of a team 
  • Excellent attention to detail 
  • Flexibility with start and finish times 

If this sounds like you and we sound like the type of practice you would like to work in, please apply with a cover letter and CV via apply now. 

Only shortlisted applicants will be contacted.

If you would like further information, please contact Susan Butcher at [email protected] 


Benefits of working as a Medical Receptionist in Birtinya, Sunshine Coast QLD:

● Career Growth Potential
● Advancement opportunities
● Advantageous package
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