Medical Receptionist

icon building Company : Healthia
icon briefcase Job Type : Part-Time

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Job Description - Medical Receptionist

We are on the lookout for a resilient Medical Receptionist to join our innovative team at Healthia in Spring Hill, Brisbane QLD.
Growing your career as a Part time Medical Receptionist is an awesome opportunity to develop fundamental skills.
If you are strong in communication, persuasion and have the right aptitude for the job, then apply for the position of Medical Receptionist at Healthia today!


  • Exclusive Staff Benefits for Your Well-being: Elevate your lifestyle with fantastic discount staff rates for our Pilates and strength classes. 
  • Discount Privileges Across Healthia's Spectrum: Enjoy substantial discounts on all services and products offered by Healthia and our affiliated entities, such as massage therapy and hand therapy. 
  • Caring for You Beyond Work: Gain access to our Employee Assistance Program, ensuring you have the necessary support for any personal or professional challenges. We're here for you, every step of the way.
  • Indulge in Retail Perks: Experience the joy of shopping with our enticing retail incentives. Elevate your lifestyle outside the workplace, turning your purchases into delightful rewards.


Our Team

Extend Rehabilitation is a leading hand and upper limb rehabilitation practice in Southeast Queensland. We have a large team of specialised hand therapists and physiotherapists across a variety of sites in Brisbane.  We are committed to excellence in hand and upper limb service provision in a friendly and caring environment. 


The Role

We're seeking a warm, polished, and detail-oriented individual to fill the role of a medical receptionist/administrative support officer within our seasoned team. 

Conveniently located near public transportation and offering both paid onsite and street parking, this position will primarily operate from our Spring Hill practice. You'll collaborate closely with our physiotherapists, hand therapists, and administrative team in a dynamic environment, nestled within a private hospital setting and alongside specialized medical practices.

Our trading hours are currently Monday to Friday 7.30am to 5.00pm. We are offering a flexible opportunity with the option for either part-time or full-time work. Candidates can choose to work part-time, four days a week, or opt for a full-time schedule, working five days a week. 


About You

This position presents an ideal opportunity for an individual seeking a stable, full-time or part-time role with a focus on providing support to our valued clients and our close-knit team. In addition to giving security in employment, this position offers valuable exposure to the intricacies and dynamics of the allied healthcare industry.


  • Greeting patients upon their arrival.
  • Handling all incoming and outgoing calls to patients and external health professionals.
  • Coordinating with referrers.
  • Maintaining an efficient booking system for multiple practitioners.
  • Tracking and reporting treatment plans and patient referrals.
  • Scanning, filing, and digitally organizing documents daily.
  • Managing sensitive and confidential information securely.
  • Recording communications with patients accurately.
  • Processing payments, health insurance rebates, and other claims.


Education and Experience:

  • Proficiency in Eftpos and Hicaps transactions.
  • Previous experience with practice management or membership systems.
  • Familiarity with the Microsoft Office suite.
  • Prior experience in medical or allied health reception.
  • Strong typing and communication skills are essential.
  • Possession or willingness to obtain a blue card.


Key Competencies:

  • Must possess a warm, inviting, and empathetic personality.
  • Effective communication skills.
  • Strong organizational and time management abilities.
  • Proficiency with computers and quick adaptability to new programs.
  • Passionate about helping people.
  • Approachable, reliable, and dependable.
  • Customer service-oriented mindset.
  • Upholds high standards of work values and ethics.
  • Ability to prioritize tasks and multitask effectively.
  • Attention to detail and accuracy in work.



Salary is negotiable for the right candidate based on experience. 


What’s Next

If you would like to work in a positive environment where patient care is the number one priority, we look forward to hearing from you. Please supply both a cover letter and your resume and apply directly through SEEK.

We sincerely appreciate the time and effort you've dedicated to considering and/or applying for this position. Please be aware that only candidates who successfully match our requirements will be contacted. We kindly request that external recruiters refrain from submitting applications, as we prefer to personally select our new team members.

Benefits of working as a Medical Receptionist in Spring Hill, Brisbane QLD:

● Unlimited Growth Potential
● Rapid Progression
● Advantageous package
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