Leads the country kitchen operations split into three teams: production, packing, and dispatch teams
Oversees Procurement, Admin & Accounts
Applies the newly developed operating protocol and directs the Kitchen Operations, to ensure streamlined process flow and efficient communication at each step in the process.
Motivates a large team to ensure the facility has a positive working environment that allows for employee growth and retention.
Directs/coordinates the achievement of key milestones against product launch dates, and working with the customer service team to ensure customers are delighted. This will include:
Operations scheduling, capacity identifying, capability development and cost tracking
Develop a supplier ingredient approval process
New ingredient sourcing and spec development as per the SOP
Trial new ways of working in the kitchen operations
Master data, supply planning, MRP
Facilitates effective problem solving and trouble-shooting, ensuring timely resolution for all functional process stakeholders, consistent with cost and meal quality objectives.
Partners with multiple subject matter suppliers to ensure the health, safety and hygiene of the facility is kept to above industry standards.
Schedules appropriate cross-functional meetings, reviews as needed.
Performs launch process audits.
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
About the candidate
Respect all colleagues, regardless of job title.
Strong written and verbal communication skills.
Strong planning and organization skills.
Ability to build positive and constructive cross-functional relationships, including R&D, Logistics, Kitchen Ops and Food Packing & Dispatch team.
Maintain strong relationships with all suppliers and ensure no interruptions in supply of ingredients.
Core strength managing multi-phased processes simultaneously.
Exposure to product development and procurement processes.
Customer centric mindset – both internal and external.
Proven ability to improve results & increase efficiency.