[Article as per published on Adrian Tan Blog]
The first in South East Asia
We’ve seen the rise of chat bots for functions such as customer service and e-commerce.
Now get ready to be interviewed by a chat bot for your next job!
GrabJobs becomes the first company in South East Asia to roll out a bot on its mobile jobs platform that conducts automated pre-screening interviews through chat.
Their Artificial Intelligence Recruitment Assistant, or AIRA, is said to cut down the recruitment time while engaging job seekers more actively.
GrabJobs has put an end to the dreadful “Apply Now” button and replaces it with an “Interview Now” button.
This gives job seekers a chance to freely express themselves and encourage employers to notice them apart from what their CV has to offer.
On the other hand, employers can filter and shortlist candidates much easier with the automated interview questions.
Automating the pre-screening process
GrabJobs Interview Bot helps to pre-screen job applicants by asking them interview questions over chat message as soon as they apply for a job
Employers start by creating their customized interview bots.
They then can define their Interview Questions and choose whether to receive answers from Job Seekers in Plain Text format, Voice Audio Recording, or Multiple Choice Answers.
With that done up, employers then post a job and attach an interview bot to it.
When job seekers apply to the Employer’s job on GrabJobs, the interview automatically starts via the inbuilt Chat system.
If Employers choose Multiple Choice Answers, they can give a Score per answer, and also automatically reject the applicant depending on the answer chosen.
For example, you can define the following:
Question: How many years of Retail Sales experience do you have?
A1: More than 4 years (score: 20 points)
A2: 1 to 3 years (score 10 points)
A3: Less than 1 year (score: 0 points)
A4: No experience (score: disqualified)
If the candidate chooses answer A4, he gets automatically rejected.
The Bot calculates the score of the entire interview then displays candidates sorted by Interview Score.
Reducing time spent on recruiting
It removes the most time consuming and repetitive part of the Recruitment Cycle which is the 1st round of pre-screening interviews.
The interview bot can interview ALL applicants in under 10 minutes, whereas a recruiter would only be able to interview candidates one by one.
It also improves candidate experience as it leads to faster engagement. They don’t need to wait for a call from a recruiter to know their chances of being shortlisted for the next round.
Accelerating the pre-screening stage
Typical way it works is the following:
100 job seekers apply, the interview bot rejects 50 of them, Employer then shortlists the top 20 out of the 50 left for face to face meeting
How long does it take for Employer to do this: 5 minutes
How long did it take before: 100 x 5 minutes
The Interview Bot currently supports English, Thai and Burmese.
How much does it cost?
It’s entirely free to use as it’s a complimentary service on the GrabJobs platform.
On GrabJobs it’s free to post jobs and receive candidates profiles – candidate contact details are hidden, however.
If an employer wants to get in touch with a candidate because that candidate matches the job requirements, the employer needs to use a credit. It’s a pay-per-shortlist model vs. pay-per-job posting