Mental Health Assistant

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Job Description - Mental Health Assistant

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Job Description

This is what you’ll be doing:

  • Provide appropriate-level of patient observation/supervision based on nurse/physician assessment.
  • Alert the assigned nurse about changes in patients presentation.
  • Document observations required by physician orders (such as continuous observation, Q15 etc.)
  • Carry out routine patient checks ensuring patients are safe and not showing signs of escalation or symptoms of distress (report signs if detected to nurse right away).
  • Accompany patients for transfers and appointments inside and outside of the hospital.
  • Support patients and clinical staff in ward activities and routines.
  • Provide recreational based activities to decrease agitation and increase patient engagement.
  • Assist in admissions and discharges/transfers.
  • Assist and supervise patients during dining room service.
  • Participate in Program-related committees.
  • Ensure patient belongings are appropriately stored and organized at admission, transfer and discharge.
  • Monitor patients going on/off unit.
  • Answer phone calls when needed and contacting other departments if needed.
  • Answer patient or family inquiries if possible.
  • Demonstrates competency in chosen profession; consistently demonstrates knowledge and expertise in professional practice and hospital-based standards


Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

  • Ability to physically intervene and perform patient restraints as per hospital policy
  • Post- secondary diploma in a related field required
  • Education related to Mental Health or Healthcare experience required 
  • Observation skills
  • Demonstrated understanding of mental health issues and challenges faced by mental health patients.
  • Demonstrated experience with patients who may have escalated or agitated behaviors and/or fluctuating mental status.
  • Demonstrated skills with conflict resolution and de-escalation techniques.
  • Demonstrated ability to be respectful, nurturing, recovery-oriented and empathetic with patients and their families.
  • Strong verbal and written communication.
  • Current First Aid and CPR
  • Prevention and Management of Aggressive Behaviour Course (Crisis Prevention Institute-CPI) within 6 months.
  • Working knowledge of computers and Microsoft office  

Additional Information

Hours:  0700-1900/1900-0700

Salary : $20.71 - $25.89

Date Posted : June 13, 2024

Internal applications due by : June 20, 2024

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.


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