Customer Service Representative - (Temporary 6 months)

Job Purpose and Impact

The Customer Service Representative I, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities

• Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
• Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
• Execute customer service strategies.
• Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience.


• 
  

  Highly organized, strong attention to detail, strong communication skills interpersonal and personal.

  
  


• Sit for a long periods of time.


• Being able to work flexible hours, work extended overtime, occasional weekends

Preferred Qualification

• Two years in customer service, agriculture, salesforce and SAP.

Position Information

Relocation Assistance is not provided for this role.

Temporary role: 6 months