General Manager - Novotel Brisbane South Bank

Work Your Way to Novotel Brisbane South Bank

Novotel Brisbane South Bank is an award-winning hotel located in the heart of Brisbane's cultural precinct, adjacent to South Bank Parklands and Musgrave Park. Perfectly positioned for both business and leisure, the hotel offers modern accommodations, exceptional dining, and easy access to key attractions like the Brisbane Convention and Exhibition Centre, vibrant art galleries, and world-class shopping. With a design that blends functionality and local charm, Novotel Brisbane South Bank provides a seamless experience for guests, combining comfort, convenience, and a touch of the city’s energy.

Novotel Brisbane South Bank is seeking an experienced General Manager to lead and oversee all aspects of this award-winning hotel, while serving as a brand ambassador for Novotel. The ideal candidate will have a strong passion for hospitality, exceptional operational expertise, and solid commercial and financial acumen. With the ability to manage a dynamic and diverse team, you will drive the success of the hotel and ensure an outstanding experience for all guests. This is an exciting opportunity for a dedicated, results-driven leader to shape the future of a premier hotel in Brisbane’s vibrant cultural precinct and contribute to its continued growth and success.

As General Manager you will be responsible for:

1. Leading, inspiring and mentoring a driven team of Heartists to enable their individual growth and help drive the overall success of the business.
2. Developing and implementing strategic plans to drive revenue, improve operational efficiency, and enhance the overall guest journey experience.
3. Supporting all departments in the achievement of operational targets.
4. Overseeing sales and marketing to maximise occupancy and revenue.
5. Championing employee engagement, fostering a collaborative and inclusive environment for all our Heartists.

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

About You

1. Over 5 years of senior leadership experience in hotels, with a strong focus on operations and achieving commercial success.
2. Proven business and financial acumen, including revenue management and budgeting, with a track record of driving profitability in Rooms and F&B outlets.
3. Strong communication, negotiation, and interpersonal skills, with demonstrated experience in coaching and inspiring teams.
4. Strategic thinker with an entrepreneurial spirit, personal integrity, and commitment to Accor values and culture.
5. A passion for Food and Beverage with a proven track record of delivering experiences.
6. Full Australian working rights.

About the Novotel Brand - Relaxed | Lively | Comforted | Energized

With 570+ Hotels across 79 countries, Novotel invites business travellers to clock out and rest up, while encouraging families to soak up quality time together. Whether they’ve arrived from a thousand miles away or for their staycation, Novotel destinations offer travellers an opportunity to connect with family, friends, colleagues, and themselves, while also taking time to unwind.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities to grow your career are endless!

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy.
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.

Diversity, equity and inclusion are paramount to us and our ambition is to attract, recruit, develop and promote talent.