Anzahl der Bewerber
:000+
By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.
As Senior Product Manager for Analytics, you will be at the helm of our customer-facing analytics product, tasked with defining its vision, strategic direction, and ensuring its alignment with our data and analytics ecosystem. Your role will involve developing the analytics product for Zendesk AI agents to serve critical reporting and insight to business customers.
You will dive deep into the market, understanding our customers and their challenges, systematically analyzing user feedback and usage data to develop data personas and consumer profiles. You will help foster data literacy within the organization, driving the adoption of data initiatives and ensuring the success of our analytics product through the development and measurement of relevant metrics.
Key Responsibilities:
Who we're looking for:
How we measure success in the role:
We like to let you know what to expect in our hiring process:
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
Teilen Sie diesen Job mit Ihren Freunden
Teilen Sie diesen Job mit Ihren Freunden
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.