Join the passionate team at Patrique Mercier Recruitment ES as a Czech Speaking Video Streaming Support Specialist, working remotely from Greece! This role provides a unique opportunity to utilize your language skills in the booming video streaming industry while enjoying the convenience of remote work.
In this position, you will assist Czech-speaking users by addressing inquiries and resolving any technical issues they encounter with our streaming platform. Your dedication to providing exceptional customer service will be essential in ensuring a seamless experience for our users. If you're enthusiastic about technology and enjoy helping others, we would love to hear from you!
Your Responsibilities
- Provide excellent support to Czech-speaking users through various communication channels.
- Troubleshoot and resolve technical issues related to video streaming services.
- Help users navigate the platform and access their desired content effectively.
- Document customer interactions and track recurring issues to enhance service quality.
- Collaborate with the support team to drive improvements in customer satisfaction.
- Fluency in Czech is essential.
- Strong problem-solving skills and technical aptitude.
- Experience in customer support or similar roles is preferred.
- Excellent verbal and written communication skills.
- Ability to work efficiently in a remote environment.
- Proficiency in English for effective collaboration with the team.
- Genuine interest in video streaming and the entertainment industry!
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks