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Estonian Customer Service Representative - Athens

icon building Company : Speakit
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Estonian Customer Service Representative - Athens

On behalf of our client, we are looking for the next Estonian Customer Service Representative to join their team in Greece!

Are you a problem-solver with good communication skills?

If yes, then this job opportunity might be for you!

As an Estonian Customer Service Representative you will:

  • Identify and assess customers’ needs
  • Provide accurate, valid and complete information by using the right methods and tools
  • Meet personal/customer service team targets
  • Keep records of customer interactions, comments and complaints
  • Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and webchat
  • Ensure that incidents are resolved in a timely manner to meet defined departmental service level targets
  • Enhance customer experience by gathering customer feedback and share with the Product teams
  • Fluency in Esthonian (verbal and written)
  • Fluency in English (verbal and written)
  • Experience as a Customer Service Representative or similar CS role is appreciated
  • Familiarity with the gaming industry is a plus
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, prioritize, and prioritize work
  • Computer literacy
  • Flexibility to work on shift rotation
  • Excellent remuneration package
  • Outstanding health care medical plan
  • Career development opportunities
  • A friendly and modern working environment

Only CVs in English will be reviewed

Original job Estonian Customer Service Representative - Athens posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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