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Estonian Speaking Customer Support for Transportation Services - Athens, Greece

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Job Description - Estonian Speaking Customer Support for Transportation Services - Athens, Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for an Estonian Speaking Customer Support representative for a prominent Transportation Services company in Athens, Greece. In this role, you will play a crucial part in delivering outstanding customer service to clients, assisting them with various travel inquiries, and ensuring a smooth and enjoyable experience. If you are fluent in Estonian and dedicated to providing exceptional support, we encourage you to apply!


Responsibilities

  • Deliver excellent customer support via phone, email, and chat.
  • Assist customers with questions regarding transportation services, including bookings and schedules.
  • Effectively resolve customer complaints and provide solutions to enhance satisfaction.
  • Guide customers on available services and optimal travel options.
  • Maintain thorough records of customer interactions for reference and continuous improvement.
  • Collaborate with team members to optimize service delivery and overall customer experience.
  • Fluency in Estonian (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a commitment to customer satisfaction.
  • Ability to work effectively both independently and as part of a team.
  • Interest in the transportation industry is advantageous.
  • Familiarity with customer service software is a plus.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Estonian Speaking Customer Support for Transportation Services - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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