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French Speaking Customer Advisor for iGaming - Remote in Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - French Speaking Customer Advisor for iGaming - Remote in Greece

Patrique Mercier Recruitment FR is excited to present an excellent remote opportunity for a French Speaking Customer Advisor in the iGaming sector, allowing talented individuals in Greece to work from the comfort of their own homes. This role is ideal for candidates who are enthusiastic about gaming and committed to providing top-notch customer service in a fast-paced online environment.


Responsibilities

  • Provide high-quality support to French-speaking customers via live chat, email, and phone.
  • Assist clients with inquiries regarding their accounts, games, and any technical challenges they may face.
  • Promote the gaming platform while ensuring compliance with industry standards and internal policies.
  • Gather and analyze customer feedback to continuously improve service offerings.
  • Collaborate with various internal teams to facilitate seamless customer interactions.
  • Stay updated on the latest gaming trends and product offerings to provide informed recommendations to users.
  • Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
  • Fluency in French and English, both written and spoken.
  • Prior experience in customer service, preferably in the iGaming or online gaming sectors.
  • Strong understanding of online gaming platforms and a passion for the gaming industry.
  • Exceptional communication and interpersonal skills, with a strong customer-centric approach.
  • Familiarity with customer service tools and proficiency in Microsoft Office applications.
  • Strong problem-solving skills and the ability to work effectively in a high-paced environment.
  • Willingness to work flexible hours, including evenings and weekends when needed.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job French Speaking Customer Advisor for iGaming - Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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