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French Speaking IT Representatives - Athens, Greece

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Job Description - French Speaking IT Representatives - Athens, Greece

Patrique Mercier Recruitment FR is focused on connecting talented individuals with excellent career opportunities in Greece. We are currently seeking French Speaking IT Representatives to join our team in Athens. This position is perfect for IT professionals with strong French language skills who are dedicated to providing exceptional support to French-speaking clients. In this role, you will play a vital part in delivering high-quality IT assistance and ensuring a top-notch customer experience.


Responsibilities

  • Act as the main point of contact for French-speaking clients seeking IT support.
  • Troubleshoot and resolve technical issues via telephone, email, and chat.
  • Document client inquiries and solutions thoroughly in the CRM system.
  • Collaborate with IT teams to ensure effective and timely service delivery.
  • Provide guidance and training to clients on software and hardware usage.
  • Identify opportunities for process improvements in IT service delivery.
  • Support a customer-first approach to build strong client relationships.
  • Fluency in both French and English, with strong written and verbal communication abilities.
  • Previous experience in IT support or a related technical role is preferred.
  • Solid understanding of IT products, systems, and service delivery practices.
  • Strong analytical and problem-solving skills.
  • Ability to communicate complex technical information clearly and effectively.
  • Familiarity with IT support software and CRM systems.
  • Strong interpersonal skills and a commitment to providing exceptional customer service.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job French Speaking IT Representatives - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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