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German Speaking Customer Service, fully paid relocation - Remote in Greece

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icon remote-alt Remote / Work from Home

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Job Description - German Speaking Customer Service, fully paid relocation - Remote in Greece

Patrique Mercier Recruitment is a leading agency focused on connecting candidates with exciting job opportunities in their native languages across Greece. We are currently seeking a German Speaking Customer Service representative for a fully remote position in Greece, complete with paid relocation benefits. This role provides a fantastic opportunity for individuals who have a passion for customer service and are eager to work with prestigious brands. You will be the voice of our clients, assisting customers with inquiries, addressing concerns, and ensuring a seamless experience. If you are fluent in German and looking for an opportunity to enhance your career while enjoying the Greek lifestyle, we would love to hear from you!


Responsibilities

  • Deliver exceptional customer support through phone, email, and chat in German.
  • Assist customers with inquiries related to various products and services.
  • Efficiently resolve customer complaints and maintain a high level of professionalism.
  • Document all customer interactions in the CRM system thoroughly.
  • Collaborate with team members to enhance quality of service and overall customer satisfaction.
  • Stay up to date on product knowledge and company policies to provide accurate information.
  • Fluency in German (both spoken and written) is essential.
  • Strong verbal and written communication skills.
  • Prior experience in customer service or a related field is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Ability to work independently and manage time effectively in a remote environment.
  • Willingness to relocate to Greece with support provided for the process.
  • Proficiency in using digital communication tools and customer management software.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job German Speaking Customer Service, fully paid relocation - Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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