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German Speaking Emergency Roadside Assistance - Athens, Greece

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Job Description - German Speaking Emergency Roadside Assistance - Athens, Greece

Patrique Mercier Recruitment FR is your trusted partner for finding job opportunities in Greece tailored for candidates seeking roles in their native language. We specialize in connecting top talent with premier employers across a range of industries. We are currently recruiting for a German Speaking Emergency Roadside Assistance Representative based in Athens, Greece. This critical role is perfect for those who thrive in fast-paced environments and possess strong problem-solving skills. In this position, you will be responsible for providing immediate assistance to German-speaking clients who require roadside support, ensuring they feel safe and supported during emergencies.


Responsibilities

  • Respond promptly to emergency calls from German-speaking clients seeking roadside assistance.
  • Assess the situation and determine the most effective response to assist the customer.
  • Coordinate with towing services, mechanics, and other emergency response teams as needed.
  • Provide clear and concise communication to clients, guiding them through the assistance process.
  • Keep detailed records of all interactions and services provided in the CRM system.
  • Maintain a high level of customer satisfaction by ensuring timely resolution of client issues.
  • Work collaboratively with team members to improve service delivery and client experience.
  • Fluency in German and English, both written and spoken.
  • Experience in customer service, particularly in emergency response or roadside assistance is preferred.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication skills and a strong customer-oriented approach.
  • Ability to remain calm and focused in stressful situations.
  • Proficiency in using CRM systems and other relevant software.
  • Flexibility to work various shifts, including evenings and weekends as needed.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Emergency Roadside Assistance - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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