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German Speaking Interaction Expert for Car Rental Service - Remote in Greece

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icon remote-alt Remote / Work from Home

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Job Description - German Speaking Interaction Expert for Car Rental Service - Remote in Greece

Patrique Mercier Recruitment is thrilled to announce a vacancy for a German Speaking Interaction Expert for a Car Rental Service, working remotely from Greece. In this dynamic role, you will engage with German-speaking customers, guiding them through their car rental experience from inquiries to finalizing bookings. If you are passionate about customer service and have excellent language skills, we want to hear from you!


Responsibilities

  • Provide top-notch customer support to German-speaking clients via phone, email, and chat regarding car rental inquiries.
  • Assist with the booking process, explain rental terms, and address pricing questions.
  • Resolve issues related to reservations and ensure customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system.
  • Partner with the operations team to facilitate seamless service and address customer concerns.
  • Stay updated on rental agreements, fleet availability, and promotions to provide accurate information to clients.
  • Fluency in German and English; additional language skills are a plus.
  • Previous experience in customer service, preferably in the travel or car rental industry.
  • Strong communication skills with a focus on customer satisfaction.
  • Effective problem-solving abilities and the skill to manage customer inquiries efficiently.
  • Proficient in using CRM systems and general computer applications.
  • Willingness to work flexible hours, including evenings and weekends as needed.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job German Speaking Interaction Expert for Car Rental Service - Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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