Join the dynamic team at Patrique Mercier Recruitment ES as a Hungarian Speaking Video Streaming Support Specialist, based in the heart of Athens, Greece! This position offers a fantastic opportunity for you to utilize your language skills while working in the thriving video streaming industry.
In this role, you will assist Hungarian-speaking users by providing exceptional support and guidance with their video streaming experience. Your expertise in troubleshooting and resolving issues will be essential to ensuring users enjoy seamless access to our platform. If you're passionate about customer service and the world of streaming, we would love to hear from you!
Your Responsibilities
- Provide outstanding support to Hungarian-speaking users through various communication channels.
- Troubleshoot and resolve technical issues related to video streaming services.
- Help users navigate the platform and access their desired content.
- Document customer interactions and track common issues to improve service quality.
- Collaborate with the support team to enhance overall customer satisfaction and service efficiency.
- Fluency in Hungarian is essential.
- Strong problem-solving skills and ability to troubleshoot effectively.
- Experience in customer support or similar roles is advantageous.
- Excellent verbal and written communication skills.
- Ability to work independently in a remote or office environment.
- Proficiency in English for teamwork and communication.
- Passion for video streaming and the entertainment industry!
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks