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Italian Speaking Customer Advisor for iGaming - Athens, Greece

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Job Description - Italian Speaking Customer Advisor for iGaming - Athens, Greece

Patrique Mercier Recruitment is thrilled to offer a remarkable opportunity for an Italian Speaking Customer Advisor in the bustling iGaming industry, situated in Athens, Greece. In this engaging position, you will serve as the primary contact for our Italian-speaking customers, helping them navigate our online gaming platforms and addressing any inquiries they may have. If you are enthusiastic about gaming and possess strong customer service skills, we would love to have you on our team!


Responsibilities

  • Assist Italian-speaking clients through various communication channels, including phone, chat, and email.
  • Respond to customer inquiries related to gaming products, account management, and promotions.
  • Resolve customer complaints and concerns efficiently to ensure a positive user experience.
  • Document all interactions with customers accurately in our CRM system.
  • Collaborate with colleagues to enhance customer service practices and share insights.
  • Stay updated on iGaming trends and product knowledge to provide effective assistance.
  • Fluency in Italian and English; knowledge of other languages is advantageous.
  • Experience in customer service, ideally within the iGaming or similar industries.
  • Excellent communication and problem-solving abilities.
  • Proficient in CRM systems and comfortable with basic computer applications.
  • Ability to work under pressure and manage multiple customer interactions efficiently.
  • Strong interest in the gaming industry and a commitment to achieving high levels of customer satisfaction.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Italian Speaking Customer Advisor for iGaming - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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