馃實 Patrique Mercier Recruitment ES is pleased to present an opportunity for an Italian Speaking Customer Experience Associate in the vibrant city of Athens, Greece! In this important role, you will serve as the first line of support for our Italian-speaking customers, delivering exceptional service and assistance tailored to their needs.
Your strong communication skills and commitment to customer satisfaction will be key in resolving inquiries and building positive relationships. If you are enthusiastic about providing top-notch service and enjoy working in a dynamic environment, we encourage you to apply!
Your Responsibilities
- Provide outstanding customer support to Italian-speaking clients through various communication channels including email, chat, and phone.
- Respond to inquiries, troubleshoot issues, and deliver accurate information about our services.
- Maintain detailed records of customer interactions and feedback to facilitate service improvements.
- Collaborate with team members to identify opportunities for enhancing the customer experience.
- Engage in training sessions to continuously develop your skills and product knowledge.
- Fluency in Italian is required; proficiency in English is an advantage.
- Strong dedication to delivering exceptional customer service.
- Previous experience in customer support or a similar role is preferred.
- Excellent communication and interpersonal skills.
- A proactive attitude with effective problem-solving abilities.
- Ability to work effectively both independently and within a collaborative team.
- Excitement to immerse yourself in the dynamic atmosphere of Athens while contributing to customer satisfaction!
- 路聽聽聽聽聽聽聽聽 Private Health Insurance
- 路聽聽聽聽聽聽聽聽 Training & Development
- 路聽聽聽聽聽聽聽聽 Performance Bonus
- 路聽聽聽聽聽聽聽聽 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- 路聽聽聽聽聽聽聽聽 Fully Paid Relocation Package ( flight, transfer and hotel )
- 路聽聽聽聽聽聽聽聽 Free Greek Lessons, discounts and other perks