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Italian Speaking Customer Experience Associate - Remote in Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Italian Speaking Customer Experience Associate - Remote in Greece

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for an Italian Speaking Customer Experience Associate to work remotely in Greece. This position is perfect for individuals who are enthusiastic about delivering exceptional customer service and support to Italian-speaking clients. As a Customer Experience Associate, you will be responsible for handling customer inquiries, resolving issues, and providing detailed product and service information. Your commitment to ensuring a positive customer experience will play a vital role in enhancing client satisfaction and loyalty. Seize this opportunity to join our innovative team and contribute to transformative customer experiences!


Responsibilities

  • Serve as the main point of contact for Italian-speaking customers through various communication channels.
  • Address customer inquiries and provide accurate information regarding products and services.
  • Deliver personalized support and solutions to improve customer satisfaction.
  • Maintain detailed records of customer interactions in the CRM system.
  • Work closely with team members to resolve complex issues efficiently.
  • Collect and analyze customer feedback to identify opportunities for service enhancement.
  • Fluency in Italian and English; additional language skills are a plus.
  • Prior experience in customer service or a similar role is advantageous.
  • Outstanding communication and interpersonal skills.
  • Strong problem-solving capabilities and a proactive approach to customer care.
  • Familiarity with CRM software and essential computer programs.
  • Ability to work independently and manage multiple tasks in a remote environment.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Italian Speaking Customer Experience Associate - Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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