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Italian Speaking Support for Social Media - Instant Messaging - Remote in Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Italian Speaking Support for Social Media - Instant Messaging - Remote in Greece

Patrique Mercier Recruitment is excited to present openings for Italian Speaking Support Representatives for Social Media – Instant Messaging, this time offering the flexibility of a remote position within Greece. You will play a crucial role in delivering high-quality support to Italian-speaking users across various social media platforms through instant messaging. This is an excellent opportunity for those who thrive in virtual environments and wish to make a significant impact in customer relations. Join our team to help users engage more positively with our client’s services!


Responsibilities

  • Provide real-time support to Italian-speaking users through instant messaging on social media platforms.
  • Resolve inquiries, troubleshoot issues, and offer product guidance effectively.
  • Maintain a positive and engaging tone during customer interactions.
  • Accurately document interactions and update customer relationship management (CRM) systems.
  • Collaborate with team members to handle escalated or complex customer issues.
  • Stay informed about new trends in social media to enhance user engagement strategies.
  • Fluent in Italian and English; additional languages are a plus.
  • Prior experience in customer support, especially on social media or instant messaging, is highly desirable.
  • Exceptional communication and interpersonal skills.
  • Strong analytical skills with a focus on solutions and user satisfaction.
  • Proficiency in using social media platforms and instant messaging tools.
  • Willingness to work flexible hours, including evenings and weekends as needed.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Italian Speaking Support for Social Media - Instant Messaging - Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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