Number of Applicants
:000+
We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for overseeing the overnight operations of the hotel, ensuring a smooth and efficient experience for our guests. This role requires excellent customer service skills, a strong attention to detail, and the ability to handle financial tasks with accuracy.
Key Responsibilities:
• Perform night audit processes, including balancing accounts, generating reports, and reconciling daily transactions.
• Assist guests with check-in/check-out procedures, handle inquiries, and provide exceptional customer service.
• Monitor the security of the hotel during the night shift, ensuring the safety and comfort of our guests.
• Address any guest concerns or emergencies that may arise during the night.
• Prepare and distribute financial and operational reports for management review.
• Collaborate with other departments to ensure guest satisfaction and operational efficiency.
Previous experience in hotel front desk operations, night audit, or a related field is preferred.
• Strong numerical and analytical skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency certificate and knowledge of the Opera PMS system are an asset.
• Ability to work independently and handle overnight shifts.
• Problem-solving skills and the ability to manage multiple tasks simultaneously.
• A positive attitude and a commitment to providing outstanding service.
• Competitive salary
• Paid time off and holidays
• Employee discounts on hotel stays and dining
• Opportunities for professional development and career growth
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