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Night Audit/ Reception

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Job Description - Night Audit/ Reception

We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for overseeing the overnight operations of the hotel, ensuring a smooth and efficient experience for our guests. This role requires excellent customer service skills, a strong attention to detail, and the ability to handle financial tasks with accuracy.



Key Responsibilities:



 • Perform night audit processes, including balancing accounts, generating reports, and reconciling daily transactions.

 • Assist guests with check-in/check-out procedures, handle inquiries, and provide exceptional customer service.

 • Monitor the security of the hotel during the night shift, ensuring the safety and comfort of our guests.

 • Address any guest concerns or emergencies that may arise during the night.

 • Prepare and distribute financial and operational reports for management review.

 • Collaborate with other departments to ensure guest satisfaction and operational efficiency.



Requirements

Previous experience in hotel front desk operations, night audit, or a related field is preferred.

 • Strong numerical and analytical skills, with attention to detail.

 • Excellent communication and interpersonal skills.

 • Proficiency certificate and knowledge of the Opera PMS system are an asset.

 • Ability to work independently and handle overnight shifts.

 • Problem-solving skills and the ability to manage multiple tasks simultaneously.

 • A positive attitude and a commitment to providing outstanding service.

Benefits

• Competitive salary

 • Paid time off and holidays

 • Employee discounts on hotel stays and dining

 • Opportunities for professional development and career growth

 

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Original job Night Audit/ Reception posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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