馃實 Patrique Mercier Recruitment is seeking a dedicated Nordic Speaking Customer Experience Associate to join our team in the vibrant city of Athens, Greece! In this role, you will play a vital part in delivering excellent customer support to our Nordic-speaking clients, enhancing their overall experience with our services.
Your ability to communicate effectively and resolve customer inquiries will be pivotal in building lasting relationships. If you have a passion for customer engagement and thrive in dynamic environments, we would love to have you on our team!
Your Responsibilities
- Deliver outstanding customer support to Nordic-speaking clients through various channels, including email, chat, and phone.
- Address inquiries, troubleshoot issues, and provide accurate information about our products and services.
- Document customer interactions and feedback to drive service improvements.
- Collaborate with team members to enhance customer satisfaction and service quality.
- Engage in regular training sessions to stay current on product knowledge and customer service practices.
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) is essential.
- Strong dedication to providing excellent customer service.
- Previous experience in customer support or a related field is preferred.
- Excellent communication and interpersonal skills.
- Ability to work both independently and collaboratively in a team environment.
- Strong problem-solving abilities and a keen attention to detail.
- Enthusiasm for embracing the culture of Athens while delivering exceptional service!
- 路聽聽聽聽聽聽聽聽 Private Health Insurance
- 路聽聽聽聽聽聽聽聽 Training & Development
- 路聽聽聽聽聽聽聽聽 Performance Bonus
- 路聽聽聽聽聽聽聽聽 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- 路聽聽聽聽聽聽聽聽 Fully Paid Relocation Package ( flight, transfer and hotel )
- 路聽聽聽聽聽聽聽聽 Free Greek Lessons, discounts and other perks