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Nordic Speaking Customer Service Financial Sector - Athens, Greece

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Job Description - Nordic Speaking Customer Service Financial Sector - Athens, Greece

Patrique Mercier Recruitment is pleased to present an encouraging opportunity for Nordic Speaking Customer Service Representatives in the Financial Sector, located in Athens, Greece. In this significant role, you will provide excellent support to Nordic-speaking clients, assisting them with their inquiries related to financial services. With a commitment to customer satisfaction and financial expertise, you will enhance the client experience while contributing to our dynamic team.


Responsibilities

  • Deliver high-quality customer service to clients speaking Nordic languages concerning financial products and services.
  • Address customer inquiries, troubleshoot issues, and facilitate smooth processing of transactions.
  • Maintain accurate documentation of customer interactions and update records in the CRM system.
  • Work collaboratively with internal teams to ensure comprehensive client support.
  • Stay informed about financial products and services to provide up-to-date assistance.
  • Build and foster relationships with clients to promote long-term satisfaction and loyalty.
  • Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish) and English; proficiency in additional languages is an advantage.
  • Experience in customer service roles, preferably in the financial sector.
  • Excellent communication and problem-solving abilities.
  • Familiarity with CRM systems and basic computer applications.
  • Detail-oriented with strong organizational skills.
  • Ability to work well both independently and as part of a team.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras
Original job Nordic Speaking Customer Service Financial Sector - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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