Join the vibrant team at Patrique Mercier Recruitment as a Nordic Speaking Video Streaming Support Specialist based in Athens, Greece! This exciting role allows you to engage with clients while utilizing your language skills in the fast-paced video streaming industry.
In this position, you will provide exceptional support to users from Nordic countries, troubleshooting any issues related to their video streaming experience. Your role will be crucial in ensuring users have a seamless and enjoyable interaction with our platform. If you are passionate about customer service and the world of streaming, we encourage you to apply!
Your Responsibilities
- Deliver top-notch support to Nordic-speaking users across various communication channels.
- Troubleshoot and resolve technical issues associated with video streaming services.
- Navigate users through the platform, helping them find and utilize its features.
- Document customer interactions and identify common issues to enhance service quality.
- Work collaboratively with the support team to boost overall customer satisfaction.
- Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is essential.
- Strong problem-solving skills and technical aptitude.
- Experience in customer support or service roles is beneficial.
- Excellent verbal and written communication skills.
- Ability to work efficiently in a remote or office environment.
- Proficiency in English for team collaboration.
- Genuine interest in video streaming and entertainment!
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks