馃實 Patrique Mercier Recruitment ES is excited to offer a position for a Norwegian Speaking Customer Experience Associate in the beautiful city of Athens, Greece! In this role, you will be the first point of contact for our Norwegian-speaking customers, ensuring their needs are met with outstanding service and support.
Your role will involve addressing inquiries, resolving issues, and creating positive experiences for clients. If you are passionate about customer satisfaction and thrive in a dynamic work environment, we would love to have you on board!
Your Responsibilities
- Provide exceptional customer support to Norwegian-speaking clients through email, chat, and phone.
- Handle customer inquiries, troubleshoot issues, and deliver accurate information regarding our products and services.
- Maintain thorough records of customer interactions and feedback to facilitate service improvement.
- Collaborate with team members to identify and implement enhancements to the customer experience.
- Participate in ongoing training to expand your product knowledge and customer service skills.
- Fluency in Norwegian is required; proficiency in English is an advantage.
- Strong commitment to delivering exceptional customer service.
- Previous experience in customer support or a similar role is preferred.
- Excellent communication and interpersonal skills.
- A proactive attitude with strong problem-solving capabilities.
- Ability to work effectively both independently and as part of a collaborative team.
- A passion for embracing the vibrant culture and lifestyle of Athens!
- 路聽聽聽聽聽聽聽聽 Private Health Insurance
- 路聽聽聽聽聽聽聽聽 Training & Development
- 路聽聽聽聽聽聽聽聽 Performance Bonus
- 路聽聽聽聽聽聽聽聽 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- 路聽聽聽聽聽聽聽聽 Fully Paid Relocation Package ( flight, transfer and hotel )
- 路聽聽聽聽聽聽聽聽 Free Greek Lessons, discounts and other perks