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German Speaking Customer Service for One of the Big Five IT Companies - Athens

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icon remote-alt Remote / Work from Home

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Job Description - German Speaking Customer Service for One of the Big Five IT Companies - Athens

Join Patrique Mercier Recruitment in an extraordinary opportunity to work as a German-speaking Customer Service Representative for one of the Big Five IT companies located in beautiful Athens. This role is ideal for those who are passionate about technology, customer service, and working with a global team. In this position, you will engage with German-speaking clients, providing top-notch support and assistance. Patrique Mercier Recruitment is committed to facilitating your transition, ensuring you have the resources and support you need to thrive both personally and professionally in this vibrant city. Enjoy the stunning landscapes, rich history, and warm culture that Athens has to offer while building a rewarding career in the tech industry.


Responsibilities

  • Deliver high-quality customer service to German-speaking customers through various platforms including phone, email, and chat.
  • Address customer inquiries and issues with professionalism and efficiency.
  • Keep comprehensive records of customer interactions and transactions.
  • Work collaboratively with other departments to resolve technical issues and improve client satisfaction.
  • Stay updated on product and service knowledge to provide accurate information to clients.
  • Participate in training and development sessions to enhance your skills.
  • Fluency in German (spoken and written); proficiency in English is beneficial.
  • Previous experience in customer service, particularly in a technical environment, is preferred.
  • Ability to communicate effectively and build rapport with customers.
  • Strong analytical and problem-solving skills.
  • Familiarity with CRM systems and Microsoft Office applications.
  • Enthusiastic team player with a customer-oriented approach.
  • A willingness to relocate to Athens and adapt to a new culture.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job German Speaking Customer Service for One of the Big Five IT Companies - Athens posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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