Patrique Mercier Recruitment ES is thrilled to present a unique job opportunity for native Czech speakers to join an enthusiastic customer service team in beautiful Greece! This role is specifically crafted for those who are passionate about delivering outstanding service and are excited about the prospect of living and working in a stunning new environment. As a customer service representative, you will engage with Czech-speaking customers, assisting them with their inquiries, providing solutions, and ensuring an exceptional experience. Our client is committed to fostering a collaborative work culture, where each team member plays a key role in enhancing customer satisfaction. Relocating to Greece not only offers you a chance to advance your career but also allows you to enjoy rich historical sites, vibrant local culture, and breathtaking landscapes. If you are ready to embark on an exciting new adventure in your professional life while making a significant impact on customers, we encourage you to apply for this fantastic opportunity today!
Responsibilities
- Deliver exceptional customer service to native Czech-speaking clients across various communication channels.
- Address inquiries and resolve customer issues effectively to ensure satisfaction.
- Maintain a positive, professional attitude in all interactions with customers.
- Document and manage customer interactions accurately in the CRM system.
- Collaborate with team members to achieve service goals and enhance overall performance.
- Participate in initiatives aimed at improving service processes and customer satisfaction.
- Engage in continuous training to further develop your skills and knowledge.
- Native fluency in Czech (spoken and written) is essential.
- Strong communication skills with a focus on customer care.
- Previous experience in customer service or a related field is preferred.
- Ability to work effectively in a fast-paced, multicultural environment.
- Excellent problem-solving capabilities and attention to detail.
- Willingness to embrace new technologies and learn new systems.
- Open to relocating to Greece and enjoying the rich cultural experience.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- Good Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks