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Spanish Speaking Customer Experience Associate - Athens, Greece

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Job Description - Spanish Speaking Customer Experience Associate - Athens, Greece

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Spanish Speaking Customer Experience Associate in Athens, Greece. This position is perfect for individuals who are passionate about providing exceptional customer service and support to Spanish-speaking clients. As a Customer Experience Associate, you will engage with customers to address inquiries, resolve issues, and provide detailed information about products and services. Your commitment to delivering outstanding customer experiences will be key in fostering client satisfaction and loyalty. Join our vibrant team and make a meaningful impact on customer interactions!


Responsibilities

  • Serve as the main point of contact for Spanish-speaking customers through various communication channels such as phone, email, and chat.
  • Assist customers with inquiries, provide product information, and resolve service-related issues.
  • Deliver personalized support and solutions to enhance the overall customer experience.
  • Accurately document all customer interactions in the CRM system for future reference.
  • Work collaboratively with cross-functional teams to swiftly address complex customer issues.
  • Gather and analyze customer feedback to identify opportunities for enhancing service delivery.
  • Fluency in Spanish and English; additional language skills are a plus.
  • Prior experience in customer service or a similar role is preferred.
  • Outstanding communication and interpersonal skills.
  • Strong problem-solving capabilities and a proactive approach to customer care.
  • Familiarity with CRM software and essential computer applications.
  • Ability to work independently, multitask, and excel in a dynamic environment.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras
Original job Spanish Speaking Customer Experience Associate - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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