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Spanish Speaking Customer Support for Online Travel - Athens, Greece

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Job Description - Spanish Speaking Customer Support for Online Travel - Athens, Greece

Patrique Mercier Recruitment is proud to offer an exciting opportunity for a Spanish Speaking Customer Support Representative for Online Travel in Athens, Greece. In this role, you will be the first point of contact for Spanish-speaking customers looking to book or manage their travel plans online. You will provide exceptional service and support through various communication channels, ensuring that customers have an enjoyable and hassle-free travel experience. If you are passionate about travel and delivering great customer service, we want to hear from you!


Responsibilities

  • Provide outstanding customer support to Spanish-speaking clients regarding their online travel inquiries via phone, email, and chat.
  • Assist customers with booking processes, itinerary modifications, and questions about travel services.
  • Resolve customer issues and complaints effectively to ensure satisfaction and retention.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to ensure smooth service delivery and issue resolution.
  • Stay updated on travel products, services, and industry trends to provide informed recommendations to customers.
  • Fluency in Spanish and English; additional language skills are a bonus.
  • Experience in customer support, preferably within the travel or tourism sector.
  • Excellent communication and listening skills.
  • Ability to work efficiently under pressure while managing multiple inquiries.
  • Familiarity with CRM tools and proficiency in basic office software.
  • A genuine passion for travel and providing exceptional customer service.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras
Original job Spanish Speaking Customer Support for Online Travel - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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