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Spanish Speaking Customer Support for the Banking Industry - Athens, Greece

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Job Description - Spanish Speaking Customer Support for the Banking Industry - Athens, Greece

Patrique Mercier Recruitment is excited to offer a compelling opportunity for a Spanish Speaking Customer Support Representative in the Banking Industry in Athens, Greece. This role is essential for providing exceptional assistance to Spanish-speaking clients regarding their banking needs. If you have a passion for customer service, possess strong communication skills in Spanish, and are ready to join a dynamic team, we encourage you to apply!


Responsibilities

  • Provide outstanding customer support to Spanish-speaking clients through various channels, including phone, email, and chat, regarding banking services.
  • Assist customers with inquiries related to account management, transactions, and product information.
  • Troubleshoot and resolve customer complaints or issues efficiently to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to ensure effective service delivery and problem resolution.
  • Stay updated on banking products, services, and regulations to provide accurate and relevant information to customers.
  • Fluency in Spanish and English; proficiency in additional languages is an advantage.
  • Experience in customer support, particularly in the banking or financial sector is preferred.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving capabilities.
  • Familiarity with CRM systems and basic computer applications.
  • Ability to work well under pressure and manage multiple customer inquiries effectively.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras
Original job Spanish Speaking Customer Support for the Banking Industry - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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