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Spanish Speaking Technical Support Roles - Athens, Greece

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Job Description - Spanish Speaking Technical Support Roles - Athens, Greece

Patrique Mercier Recruitment FR is committed to helping talented professionals find their ideal job placements in Greece. We are thrilled to present a new opportunity for Spanish Speaking Technical Support Roles located in Athens, Greece. This position is well-suited for individuals who have a strong technical background and a passion for providing exceptional support to Spanish-speaking clients within a vibrant team environment.


Responsibilities

  • Deliver outstanding technical support to Spanish-speaking customers through various communication channels, including phone, email, and chat.
  • Identify, troubleshoot, and resolve technical issues related to products and services quickly and effectively.
  • Maintain accurate records of customer interactions and solutions in the CRM system.
  • Guide users through technical products and services to enhance their overall experience.
  • Work closely with internal teams to relay customer feedback and recommend improvements to product offerings.
  • Follow up with customers to ensure satisfaction and thorough resolution of issues.
  • Keep updated with the latest product features, industry trends, and best practices.
  • Fluency in Spanish and English, both spoken and written.
  • Experience in technical support or a similar customer service role is preferred.
  • Strong technical skills and familiarity with IT hardware and software.
  • Excellent problem-solving abilities and the capability to work independently.
  • Exceptional communication and interpersonal skills aimed at providing excellent customer service.
  • Experience with CRM software and technical support tools is an advantage.
  • Ability to adapt to a fast-paced working environment and manage multiple priorities.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Spanish Speaking Technical Support Roles - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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