The Project & Delivery Manager has a vast scope of responsibilities that will significantly impact LHH’s business including coordination of t alent d evelopment p rojects, promoting our career transition talent pool to search firms and talent acquisitions stakeholders, support strategic growth in local delivery capabilities & advancing the LHH brand in the Hong Kong market. T he role ensures
The Project & Delivery Manager has a vast scope of responsibilities that will significantly impact LHH’s business including coordination of t alent d evelopment p rojects, promoting our career transition talent pool to search firms and talent acquisitions stakeholders, support strategic growth in local delivery capabilities & advancing the LHH brand in the Hong Kong market. T he role ensures customer-focused activities are managed to meet agreed deadlines and quality standard s.
The successful candidate is required to demonstrate high-level of customer service mindset , passion for people, organized approach with attention to details , logical thinking and problem solving skills . A high degree of flexibility and initiative to deliver on activities and tasks are also required. A successful candidate must have a genuine passion for people and enjoy finding creative solutions .
R eporting Relationship s :
M ajor Responsibilities
Talent Promot ion
Support our clients in the Career Transition Program and their job search by actively matching talent with job opportunities in the market place .
Nurture and expand LHH’s network of Search Firms, Recruiters, Interim Placement Companies, and Talent Acquisition Managers.
Leverage LHH’s proprietary technology such as the Digital Talent Exchange to unlock market opportunities.
Stay abreast of the recent job trends of Hong Kong and the APAC region
Network and leverage insights and support from peers and other relevant LHH functions across the world.
Project s & Operation s
Manage local onsite projects end to end including briefings, resourcing, scheduling, activity tracking, preparing and delivering materials, data and billing set up and where applicable, reporting.
Determine system set-up (Orbit) needs, liaise with sales driver on requirements for inclusion in PID and brief Operations and/or Engagement on requirements
Manage resources involved in the project and work with sales driver, and operations to ensure customer satisfaction is coordinated effectively
Coordinate all administrative activities associated with national and local onsite projects including necessary travel, accommodation arrangements, expense management, delivery materials, technology and Orbit data management.
Partner with the MD to strategically address our delivery capabilities by networking and attracting new consultants, and train and developing our existing bench of consultants.
Facilitate and co-ordinate induction training and planning including technical training for new consultants and coaches
Support Consultant timesheet queries on submissions and management
First line of support for all Orbit and Learning Centre queries.
Regularly monitoring and following up phased billing, AOC, progress comments, Scheduled no starters reports and related operational activities
Events and Other Projects
Coordinate and support Client Networking Events, Sales/Marketing events, Career Fairs and office events.
Coordinate and manage local AMP attendance / presentation co-ordination for workshops onsite at LHH
Required Attribute s
High Level Description
Strives to achieve results and meet or exceed expectations, effectively overcoming obstacles and setbacks.
Seeks to build and effectively service valuable external and internal customer partnerships.
Problem Solving and Analysis
Actively handles problems, proposing effective solutions that are coherent with the analyzed information.
Embracing and Adapting to Change
Has the ability to recognize and accept the need for change. Modifies own behaviour and approach accordingly to achieve desired outcomes.
Self-Management and Development
Takes responsibility and ownership of him/herself and understands the impact of own actions and their effect on others.
Communicates in a clear and concise way , adapting according to the purpose, audience and situation. Is open to receiving communication.
Works with and contributes to a team environment to work toward a common goal.
Identifies, builds and maintains sustainable relationships with others.
The world of work is changing fast.
Profound changes at profound speed.
But whereas many see change as an existential threat,
a select few see it as an opportunity to make a difference.
An opportunity to deliver lifelong employability to a generation of talent in transition.
An opportunity to develop leaders, recognizing the capabilities needed for today,
while nurturing the expertise needed for the future.
And an opportunity to look beyond what’s right for a company, to what’s right for society as a whole.
And out of the few that see these opportunities, there are even fewer placed to actually deliver them.
At Lee Hecht Harrison, we have the scale, the expertise and the insight, not only to identify these opportunities, but to realize them.
Transforming workforces though career transition, talent development and strategic advisory.
Developing future skills, flexibility and foresight, delivered with a distinctly human heart.
We’re obsessively passionate, and quantifiably effective.
Making a difference to everyone we work with and for. And delivering it on a global scale.
Because opportunities aren’t there to be observed.
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