Food & Beverage Assistant (Female)

Collect the restaurant reservation register from the overnight caretaker and mail from Food and Beverage Office.
Receive and post table reservations in the register ensuring equity of load between stations.
Clean and arrange the hostess desk and menus cards.
Attend briefings before the restaurant opening.
Attend to all telephone calls of the restaurant in the shift.
Receive guests and lead them to their reserved tables.
Handout Wine Lists/Menu Cards to the guests.
Take orders from guests if required.
Provide guests with hotel information.
Go to the guest and enquire whether the food and service are up to their satisfaction. Handle any complaints
Wish greetings to every guest when leaving and invite them to come again.
Record the names of guests in the daily cover register.
Page guests if phone calls or messages come for them.
Maintain guest history

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