Airport Ground Staff

Customer Services Location: Bhilai, CG, INOfficer AO&CS in the role of Customer Service(OUText Customer Service)Job purpose:To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.Key responsibilities and accountabilities:Assist customers through all procedures related to arrivals & departures in the following activities.Reservations & ticketing:Making reservations across the counterSelling of tickets.Remitting cash to the concerned department.Answering customer queries over the telephone.DeparturesAttend the pre flight and post flight briefings.Setting up of check in counters.Screening of checked in baggage.Maintain high quality of Check in procedures.To assist customers with special requests.ArrivalsTo assist customers with special requests.To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.Co-ordination with the baggage vendor for the damaged bags.Follow up with the en-route stations regarding lost baggage.Post flight departureFiling of all necessary flight papersAny other responsibility assigned by the management from time to timeExperience0 - 2 YearsNo. of Openings195EducationHigher SecondaryRoleAirlines Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office

Experience

0 - 1 Years

No. of Openings

45

Education

Higher Secondary

Role

Airport Ground Staff

Industry Type

Hotel / Restaurant / Hospitality

Gender

[ Male / Female ]

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office