System Admin - L1 Support

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated Data Center Administrator - L1 to join our Data Center Operations team. In this role, you will be responsible for the proactive monitoring of compute and link alerts, physical installation of server hardware, and the end-to-end management of Linux operating systems to ensure maximum environment stability.

You will join a dedicated team of infrastructure specialists focused on maintaining high-performance data center functions and delivering seamless technical support across cross-functional domains.

What You’ll Do

In this role, you will:

• Responsibility 1: Execute the physical deployment, rack mounting, and cabling of server hardware while conducting thorough testing and validation to ensure all configurations meet reliability standards.

• Responsibility 2: Collaborate with system administrators, network engineers, and Original Equipment Manufacturers (OEM) to resolve hardware issues and ensure the seamless integration of server components.

• Responsibility 3: Ensure compliance with organizational standards by performing Red Hat Enterprise Linux (RHEL) OS hardening, managing security policies, and maintaining Knowledge Base documents such as Standard Operating Procedures (SOP).

What You’ll Bring

The ideal candidate will have:

• 2+ years of experience in Data Center Operations or a related technical environment.

• Strong knowledge of Linux operating systems (specifically Red Hat Enterprise Linux 7.x and 8.x), virtualization technologies like VMware or Nutanix, and core protocols including DNS and SNMP.

• Proven ability in problem-solving and proactive monitoring using tools such as PRTG or Zoho to remediate system alerts and perform Root Cause Analysis (RCA) for critical cases.

• A Bachelor of Engineering in Computers, Master of Computer Applications, or a related Information Technology degree, supplemented by a Red Hat Certified Engineer (RHCE) certification.