Operations Associate - Remote Work

**Job Title: Operations Associate - Remote Work** **Company:** BigBasket **Location:** Bangalore, Karnataka, IN **Job Type:** Part-time **Seniority:** Entry Level **Years of Experience:** 1

**Job Description:**

BigBasket is seeking a driven and motivated Operations Associate to join our dynamic team. As a part-time Operations Associate, you will play a critical role in ensuring the seamless functioning of our operations while working remotely. This entry-level position is perfect for individuals who are eager to learn, enhance their skills, and make a meaningful contribution to our company's success.

**Key Responsibilities:**

- **Operational Support**: Assist in daily operational tasks including order management, inventory control, and supply chain coordination to ensure efficient workflow. - **Data Entry and Analysis**: Accurately input, maintain, and analyze operational data to support decision-making processes. Regularly generate reports and present findings to management.

- **Customer Support**: Address and resolve customer inquiries and issues promptly, maintaining high standards of customer service and satisfaction.

- **Collaboration**: Build strong relationships with colleagues, clients, and partners effectively. Work closely with various departments to ensure smooth communication and collaboration.

- **Process Improvement**: Identify opportunities for process enhancements and contribute innovative ideas to improve operational efficiency and effectiveness.

- **Time Management**: Prioritize tasks effectively to meet deadlines while maintaining quality standards. Ensure that all projects are executed in a timely manner.

- **Documentation**: Maintain accurate records of operations, procedures, and communications to support best practices and compliance.

- **Ad hoc Tasks**: Assist with special projects and perform other related duties as assigned by management to support the team's needs.

**Requirements:**

- **Education**: A bachelor’s degree in Business Administration, Operations Management, or a related field is preferred.

- **Experience**: Minimum of 1 year of relevant experience in operations, customer service, or a similar role.

- **Technical Skills**: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) with experience in data management software preferred. Familiarity with operations management tools and ERP systems is a plus.

- **Personality Traits**: A driven and motivated individual who takes initiative and is eager to solve problems and drive projects forward.

- **Soft Skills**: - **Time Management**: Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - **Innovation**: Ability to think creatively and propose improvements to enhance operational efficiency.

**Benefits:**

- Paid overtime - Profit sharing - Visa sponsorship for qualified applicants

**Working Environment:** At BigBasket, we believe in fostering a collaborative and inclusive working environment. Our remote team is committed to building strong relationships with colleagues, clients, and partners, ensuring a positive and productive workspace regardless of location.

**Deadline to Apply:** Please submit your application by **October 15, 2024**.

**Equal Opportunity Statement:** BigBasket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.