Researcher, Financial Services Platform (Contract-based)

We’re looking for user researchers who are passionate in getting inspiration from people, and able to translate the insights into actionable recommendations that can help the product & marketing team.
What You Will Do
Work closely with Product Managers, Designers and Marketers to ensure that your research aligns with the project vision and goals.

Plan and execute end-to-end research studies using both qualitative and/or quantitative methods

Synthesize research findings into robust and inspiring recommendations

Conduct analysis through desk research & social media listening
What You Will Need

Professional fluency in Bahasa Indonesia and English

An educational degree of some kind - we’re quite chill with this

A 3+ years of proven experience in conducting qualitative and/or quantitative research and delivering recommendation to stakeholders

Ability to see pattern and behavior through numbers. You will be working closely with our BI team, so you need to be comfortable with number crunching.

The ability to operate in a self-directed culture and the fluency in navigating uncertainty.

Openness to learning from and give out your skillset to others in the organization

Ability to work efficiently - balancing the flash-fast requirements and the rigor it takes to produce good insights.



About Us



Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'



Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.



As of 2018, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.



Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.



Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.

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