Project Field Officer - WASH in Public Facilities & Governance

Company Description


SNV is a not-for-profit international development organisation. Founded in the Netherlands 50 years ago, we have built a long-term, local presence in 25, many of the poorest countries in Asia, Africa and Latin America. Our global teams of local and international advisors work with local partners to equip communities, businesses and organisations with the tools, knowledge and connections they need to increase their incomes and gain access to basic services – empowering them to break the cycle of poverty and guide their own development.



Hygiene Promotion and Behaviour Change in the COVID19 pandemic situation

Since the first case of COVID19 was identified in Indonesia on March 2nd, 2020, both national and local governments have taken many actions to inform the citizens and prevent the pandemic from spreading in country. Despite these efforts, many challenges persist, especially for the poorest urban populations in Java, whose living arrangements limit compliance with social distancing and whose livelihoods cannot be kept through Working from Home arrangements. These are also the populations that struggle the most to observe ideal hygiene behaviours, due to limited access to water, soap and proper sanitation facilities and to an overall lack of awareness/misinformation on safe behaviours. These populations are also the ones that rely the most on traditional marketplaces, public transport hubs and community level health facilities, and whose children will likely be returning soon returning to public schools.

Also, the areas of Central and East Lombok that have long held the tradition of providing labourers to the most affluent areas of Bali and Java, face specific challenges. These are predominantly female domestic workers and cleaners in all sorts of businesses, including hotel chains. The mobility of these female workers between their places of work and their home villages is high, given that many leave their children behind with grandparents or other relatives and thus visit as often as possible. These populations are therefore at a higher risk of infection, a risk that is further heightened for women and girls (the primary care takers in the household), for the elder and for people with disabilities.

To support the Government in addressing these challenges, SNV Indonesia has designed an intervention aiming to:

Increase knowledge, motivation and self-efficacy for practice of handwashing and environmental cleanliness for targeted populations

Adapt and validate messages and doable actions that can be replicated by partners (local governments, local CSOs, rights holders’ groups, youth groups) and shared with provincial and national governments, for wider impact


In Java, the intervention will take place in the Probolinggo, Gresik, Sleman, Kebumen, Gunung Kidul, Cimahi, Surakarta and in Bantul.

In NTB, the intervention will take place in East and Central Lombok.



In implementing the project, we are currently seeking for highly qualified national candidate to fill in the position of Project Field Officer.


Job Description


The project field officer shall lead the design, implementation and monitoring of the hygiene promotional activities to prevent the spread of COVID19 targeting public facilities (markets & terminals) and healthcare facilities. The Officer will support the set up, implementation, monitoring and evaluation of the COVID19 hygiene and behavior change promotion project by leading activities targeting public facilities (markets & terminals) and healthcare facilities, in close coordination with the Hygiene Promotion and Behaviour Change Officer and the WASH in Schools Advisor and under the supervision of the Project Manager; and in consultation with the project partners assigned to disability inclusion issues, the digital strategist and the behaviour centered design partner.



Key Responsibilities

Service & process delivery. Advises the team and project on WASH governance aspect and locally suitable hygiene promotion and behaviour change activities and communication materials in HCFs and public places (markets & transport hubs) contexts. Ensures that project is consistent with the standards.

Internal and external communication. Communicates efficiently with project team and external stakeholders, including national & local government, HBCC partners, Unilever Indonesia team, local facilitators & local partners, and other relevant stakeholders. Engages actively and contributes to SNV-led activities e.g. trainings, team meetings, reports, and other initiatives for the successful project implementation.

Project data handling. Updates and completes project documents from local level regularly, provides all documents in accessible platform. Supervises, coaches, and motivates local facilitators.

Process improvement. Contributes to project efficiency and service quality, including designing BCC approach, supervising implementation, and ensuring quality monitoring. Supervises field activities implementation, identifies improvement opportunities, and opportunities & threats. Timely reports about challenges or risks to the project manager.



Key Deliverables

For baseline, midterm and end line reports: analysis report writing based on collected data

Formative and creative development research for public places and health care facilities context completed, including adaptation/creation of communication materials

Communication and behavior change campaign implemented in the targeted locations, in the targeted health care facilities and public places, with input from partners and approval of LG counterparts; challenges in implementation identified and adjusted timely

Assigned local facilitators supervised, with activities and reports timely delivered

Trainings and coaching sessions provided as needed, in accordance with workplans

Contribution/participation/input into team coordination meetings, trainings, international and national partners management and other HBCC partners provided as requested by project manager


Qualifications


Bachelor’s degree in related area (public health, environmental/sanitation engineering)

4-5 years’ related work experience in WASH development sector, including specific experience on working with national & local government and CSOs on sanitation governance aspect, also in delivering complex assignments on time and with quality

Knowledge of the WASH sector conditions and key players in Indonesia

Knowledge of hygiene promotion/ behaviour change approaches, methods and tools, experienced in emergency context is preferable

Ability to provide WASH governance and general hygiene promotion/behaviour change guidance to local counterparts through training/on the job training/coaching/troubleshooting, etc.

Demonstrated expertise in working with Local Government counterparts, CSOs and other local actors in Indonesia

Good management skills, including activities and budgets planning, review, delivery, monitoring, evaluation

Excellent interpersonal and communication skills, including the ability to successfully listen to, interact with, and communicate clearly with people from diverse nationalities and backgrounds

Excellent computer skills: MS Word, Excel, Power Point, graphic design (preferential)

Experience in cross-cutting themes/skills (gender and social inclusion, disability, digital strategies) is an added value

Indonesian native speaker, fluent in English (writing and speaking)


Additional Information


COVID19 safety measures

All work will be conducted in strict compliance with Government’s guidelines and orientations for COVID19 management. No field or domestic travelling will take place unless it is deemed safe to do so, and when allowed it will in accordance with official regulations. SNV considers the safety of its staff, local counterparts and communities of the utmost importance and it will continuously monitor the situation, and adjust the planned intervention accordingly.


How to Apply:

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV (not more than 3 page) with motivation letter (not more than 1 page) by clicking on the "I'm interested" button by latest 8 December 2020.

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