Personal Assistant to General Manager

In this role, you will responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.

At Hilton Garden Inn, our promise is “to make our guest stay better and brighter” which means we need you to live our Hilton Values and embrace our Brighthearted Culture which you will be shared and trained when you join us.

A Personal Assistant to the General Manager maintains an efficient and effective Executive Office via the distribution of internal and external mail, independent correspondence and up-to-date registry system. Specifically, a Personal Assistant to the General Manager will perform the following tasks to the highest standards:

·Duplicates, copies and distributes and mails materials for the office.

·Maintains files and equipment in an orderly and professional manner.

·Uses the property’s email system and maintains the assigned email box, as is policy.

·Appropriate business use of telephone system.

·Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate.

·Scrutinizes daily VIP guests and handles accordingly.

·Schedules meetings and records meeting minutes.

·Assist GM with arrangement and translation both business and privately related.

·Opens incoming mail, dates stamps, distributes accordingly.

·Have knowledge of the hotel, its services, and facilities.

·Handle equipment, tools, keys and supplies in proper way, kept in good working condition and regularly inspected, ensure the team does the same.

·Report maintenance deficiencies and items in need of repair and follow up to make it done.

·Report hazard issues and follow up to make it done.

Personal Assistants to the General Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!