We are searching for a hardworking Service Administrator to join our all-star team at Ballinlough Refrigeration in Citywest, Co. Dublin.
Growing your career as a Full Time Service Administrator is an amazing opportunity to develop competitive skills.
If you are strong in decision-making, adaptability and have the right experience for the job, then apply for the position of Service Administrator at Ballinlough Refrigeration today!
Ballinlough are the main dealers for Thermo King refrigerated units and Dhollandia lifting equipment in Ireland. A position has arisen in our administration team for a Service Administrator.
Ballinlough are certified as a Great Place to Work 2022! Come join our team.
The main duties are as follows:
- Act as a support to the Service Manager and as a central point of contact for customer service enquiries
- Continually build relationships with customers, suppliers and other stakeholders
- Generate and process service invoices
- Resolve customer service / breakdown requirements by troubleshooting and communicating effectively with other departments to resolve any issues that may arise
- Ensure response times to customers are kept at a minimum
- Liaise with the Parts and Sales Departments to ensure efficient lead times
- Participate and promote customer service improvement initiatives
- Assist in the preparation of a variety of project documents: change requests, project plans, work permits, efficiency plans etc.
- Ensure customers are kept aware of the progress of any works being undertaken and any relevant lead times
- Build and continually maintain the Management Information System
- Participate in ad-hoc projects and support other departments within the company.
Experience in logistics / automotive industry will be a distinct advantage.
Job Types: Full-time, Permanent
Salary: €25,000.00-€32,500.00 per year
Benefits:
- Additional leave
- Bike to work scheme
- Company events
- Company pension
- Gym membership
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative experience: 1 year (preferred)
Benefits of working as a Service Administrator in Citywest, Co. Dublin:
● Learning opportunities
● Opportunities to grow
● Competitive salary