Chat Support Representative - Remote Work

salary Salary :

€1,850 - 2,900 monthly

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Chat Support Representative - Remote Work

Job Description:

The Cool Bean Company is seeking a Chat Support Representative to join our team remotely from Dublin, Ireland. This is a full-time entry-level position ideal for individuals with no prior experience. As a Chat Support Representative, you will be responsible for providing exceptional customer service through chat support to our customers.

Responsibilities: 1. Respond to customer inquiries through chat support in a timely and professional manner. 2. Assist customers with product information, orders, shipping, and returns. 3. Resolve customer complaints and issues effectively and efficiently. 4. Collaborate with other team members to ensure consistent and high-quality service delivery. 5. Maintain accurate records of customer interactions and transactions. 6. Identify and escalate priority issues to the appropriate team members. 7. Stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements: 1. Hardworking and resilient personality traits. 2. Strong project management and adaptability skills. 3. Excellent communication and problem-solving abilities. 4. Proficient in computer skills and multitasking. 5. Ability to work independently and in a team environment. 6. High school diploma or equivalent. 7. Must be fluent in English.

Benefits: 1. Company equipment provided for remote work. 2. Free accommodation for employees in Dublin, Ireland. 3. Flexible remote work schedule.

Working Environment: At The Cool Bean Company, we prioritize quality in all aspects of our work, products, and services. We encourage a collaborative and supportive environment where team members can thrive and grow professionally.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: The Cool Bean Company is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Chat Support Representative - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

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