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Technical Support Agent

icon building Company : Globetech
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Technical Support Agent

Overview


GlobeTech is a global provider of software localisation, translation, QA and data analysis to the multinational IT sector. We provide market leading solutions to our clients with the core objective of helping them to expand and grow their business in the personalised and data driven age. Established in 1997 by two expert Engineers, our bespoke services have allowed us to grow around the world and become a trusted partner with our clients. Why? Because we work with excellent people!


Are you ready to start a new career opportunity? We are looking for talented individuals to join our growing team within the area of consumer electronics. In this role you will have the opportunity to work with the most innovating software products in the world, in a dynamic company culture and be part of cutting-edge technologies.


Responsibilities



  • Setting up equipment for testing,

  • Basic testing and troubleshooting.

  • Documentation creation for projects.

  • Reporting work progress and current status of tasks.

  • Any other duties as required.


Qualifications



  • Strong analytical, communication and interpersonal skills.

  • Full working proficiency of both written and spoken English.

  • Excellent organisational skills and attention to details.

  • Excellent team player.

  • Flexibility to work on multiple projects and with various types of deadlines.

  • Ability to multitask in a fast-paced environment.

  • Previous experience in technical support or troubleshooting.


Further details:



  • A competitive rate is on offer with this position.

  • Based onsite in Cork 5 days a week.

  • 12 month contract, with possible extension.


Diversity and Inclusion


We believe in ensuring diversity and inclusion in the workplace, as this will produce a better place to work and a better product. We encourage all candidates to apply. GlobeTech is an equal opportunity employer celebrating diversity and championing inclusivity.


 

Original job Technical Support Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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