Client Service Associate

salary Salary :

€2,500 - 3,800 monthly

icon building Company : Xocean
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Ireland

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Job Description - Client Service Associate

Job Description:

Xocean is seeking a part-time Client Service Associate to join our team in Cork, Ireland. As an Associate Level position, the ideal candidate should have at least 2 years of experience in client service roles.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and providing exceptional customer service. - Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. - Collaborate with internal teams to ensure timely delivery of products and services to clients. - Conduct regular check-ins with clients to gather feedback and identify areas for improvement. - Assist in the development and implementation of client service strategies to enhance customer experience. - Analyze client data and trends to identify opportunities for upselling and cross-selling. - Attend client meetings and presentations as needed.

Requirements: - Energetic and independent personality traits. - Strong persuasion and strategic planning skills. - Excellent communication and interpersonal skills. - Detail-oriented and organized with the ability to multitask. - Proficient in MS Office and CRM software. - Bachelor's degree in Business Administration or related field preferred.

Benefits: - Disability insurance - Medical coverage - Life insurance

Working Environment: At Xocean, we cultivate a sense of ownership and responsibility at every level. We encourage our team members to take initiative, collaborate effectively, and contribute to the overall success of the company.

Deadline to apply: July 3, 2024

Equal Opportunity Statement: Xocean is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Service Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

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