Client Service Associate - Work from home

salary Salary :

€2,500 - 3,600 monthly

icon building Company : Aylien
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Open only for candidates based in Ireland

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Job Description - Client Service Associate - Work from home

Job Description:


Aylien, a leading technology company in Limerick, Munster, IE, is seeking a reliable and resilient Client Service Associate to join our team on a part-time, work-from-home basis. As an Associate Level professional with at least 2 years of experience, you will be responsible for providing exceptional client service and support to our customers.


Responsibilities: - Managing client inquiries and resolving issues in a professional and timely manner - Building and maintaining strong relationships with clients to ensure satisfaction and loyalty - Providing product information and assistance to clients as needed - Collaborating with the sales team to identify opportunities for upselling or cross-selling products and services - Maintaining accurate and updated client records in our CRM system - Assisting with onboarding new clients and providing training as needed - Conducting client satisfaction surveys and analyzing feedback to improve services


Requirements: - 2+ years of experience in a client service or customer support role - Excellent communication and interpersonal skills - Strong attention to detail and critical thinking abilities - Ability to work independently and manage time effectively - Technical proficiency and experience with CRM systems and Microsoft Office - Bachelor's degree in business, marketing, or a related field preferred


Personality Traits: - Reliable: Consistently meet deadlines and deliver exceptional service to clients - Resilient: Able to handle challenging situations and adapt to change effectively


Soft Skills: - Attention to Detail: Ability to accurately input and maintain client information - Critical Thinking: Analyze and solve problems to provide effective solutions for clients


Benefits: - Joining Bonus: Receive a bonus upon joining our team - Company Equipment: Provided with necessary equipment for remote work - Free Accommodation: Enjoy complimentary accommodation during business trips or events


Working Environment: Join a dynamic and innovative company where technology is leveraged to drive efficiency and innovation. Work in a collaborative and supportive environment that values teamwork and creativity.


Deadline to Apply: Please submit your application by July 3, 2024.


Equal Opportunity Statement: Aylien is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Aylien complies with applicable state and local laws governing non-discrimination in employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Client Service Associate - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

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