Customer Service Representative

salary Salary :

€2,700 - 3,600 monthly

icon building Company : Stripe
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Ireland

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Job Description - Customer Service Representative

Stripe is looking for a dedicated and resourceful Customer Service Representative to join our team in Dublin, Ireland. As an Associate-level position, we require at least 4 years of experience in customer service or a related field.

Responsibilities: 1. Providing exceptional customer service through various channels such as phone, email, and chat. 2. Resolving customer inquiries, concerns, and complaints in a timely and professional manner. 3. Collaborating with other teams to ensure customer issues are resolved efficiently. 4. Maintaining accurate records of customer interactions and transactions. 5. Identifying opportunities to improve customer service processes and procedures.

Requirements: 1. Strong decision-making skills and ability to think innovatively to solve problems. 2. Excellent communication and interpersonal skills. 3. Ability to work independently and in a team setting. 4. Proficiency in customer service software and tools. 5. Comfortable working in a fast-paced environment.

Personality traits: 1. Dedicated - committed to providing the best customer service experience. 2. Resourceful - able to find creative solutions to customer issues.

Benefits: 1. Retirement plan 2. Profit-sharing opportunities 3. Parental leave

Working environment: At Stripe, we embrace a culture that challenges norms and encourages bold thinking. We believe in fostering a collaborative and inclusive work environment where every employee has the opportunity to grow and succeed.

Deadline to apply: July 3, 2024

Equal opportunity statement: Stripe is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

Scroll down below to view similar jobs .

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About the Company


Stripe is an Irish technology company that provides a suite of payment processing software and services for businesses of all sizes. Stripe's mission is to increase the GDP of the internet by making it easier for businesses to accept payments and manage ...

Read more about the company
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