Web Chat Specialist

salary Salary :

€1,900 - 2,900 monthly

icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

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Open only for candidates based in Ireland

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Job Description - Web Chat Specialist

Job Description:

We are looking for a dedicated and passionate Web Chat Specialist to join our team at Groupon International Limited in Dublin, Ireland. As a Web Chat Specialist, you will be responsible for providing excellent customer service through chat support on our website. This is an entry-level position with no prior experience required, making it an ideal opportunity for someone looking to kickstart their career in customer support.

Responsibilities: - Engage with customers via web chat to provide assistance, answer questions, and resolve any issues they may be experiencing - Ensure timely and accurate responses to customer inquiries to maintain high levels of customer satisfaction - Utilize problem-solving skills to address customer concerns and provide quick and effective solutions - Collaborate with other team members to escalate complex issues when necessary - Adhere to company policies and procedures to ensure consistency in customer support efforts

Requirements: - Strong dedication to providing excellent customer service - Passion for helping people and solving problems - Excellent communication skills, both written and verbal - Ability to work well under pressure and in a fast-paced environment - Strong planning skills to prioritize and organize tasks effectively

Benefits: - Parental leave for eligible employees - Disability insurance coverage - Free food provided in the office

Working Environment: At Groupon International Limited, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and strive to create a positive and inclusive work environment for all team members.

Deadline to Apply: June 21, 2024

Equal Opportunity Statement: Groupon International Limited is an equal opportunity employer and does not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected status. We are committed to building a diverse workforce and providing equal opportunities for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Web Chat Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Ireland

This job is no longer accepting applications.

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